Privacy Policy

1. Introduction

RevisionSuccess Company Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the collection and use of your information as described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

Personal Information:

• Name and email address (when you create an account)
• Profile information (optional profile picture, bio)
• Payment information (processed securely through third-party payment processors)
• Educational institution (if you use a .edu email)

User Content:

• Documents, files, and materials you upload
• Study plans, notes, and other content you create
• Quiz responses and flashcard progress
• Chat conversations with the AI tutor

Usage Information:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns (features used, time spent, interactions)
• Performance data and error reports

Cookies and Tracking:

• Session cookies (to keep you logged in)
• Preference cookies (to remember your settings)
• Analytics cookies (to understand how you use the Service)

3. How We Use Your Information

We use the information we collect to:

Provide and Improve the Service:

• Create and manage your account
• Process your uploaded materials and generate study content
• Provide AI tutor responses and personalized learning
• Track your progress and provide analytics
• Process payments for pro features

Communicate with You:

• Send service-related notifications
• Respond to your inquiries and support requests
• Send promotional communications (with your consent)
• Notify you of updates to our Terms or Privacy Policy

Maintain and Improve:

• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Improve our AI models and algorithms
• Develop new features and services

Legal and Safety:

• Comply with legal obligations
• Enforce our Terms of Service
• Protect the rights and safety of our users

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers:

We share information with third-party vendors who perform services on our behalf, including:

• Cloud hosting and storage providers
• Payment processors
• Analytics providers
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Educators and Classrooms:

If you join a classroom, certain information may be shared with the educator, including:

• Your name and progress data
• Quiz scores and flashcard performance
• Time spent on materials

Legal Requirements:

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent:

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and audits
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

If you believe your account has been compromised, please contact us immediately.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Support business operations

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

You can request deletion of your data at any time by contacting us or using the account deletion feature in your settings.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability:

You can access and download your data through your account settings.

Correction:

You can update your account information at any time through your profile settings.

Deletion:

You can request deletion of your account and associated data.

Opt-Out:

You can opt out of promotional communications by clicking “unsubscribe” in any email or updating your notification preferences.

Cookie Preferences:

You can manage cookie preferences through your browser settings.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Service.

Types of Cookies We Use:

Essential Cookies:

Required for the Service to function properly. These cannot be disabled.

Functional Cookies:

Remember your preferences and settings to provide a personalized experience.

Analytics Cookies:

Help us understand how users interact with the Service so we can improve it.

Managing Cookies:

Most web browsers allow you to control cookies through their settings. However, disabling certain cookies may affect the functionality of the Service.

Do Not Track:

We currently do not respond to “Do Not Track” signals from web browsers.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

For users between 13 and 18 years of age, we recommend parental guidance when using the Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected, including:

• Standard contractual clauses approved by relevant authorities
• Compliance with applicable data transfer frameworks
• Assessment of the legal protections in destination countries

By using the Service, you consent to the transfer of your information to countries outside your country of residence.

11. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through our platform.

Third-party services we integrate with include:

• Google (for authentication)
• Microsoft (for authentication)
• Stripe (for payment processing)
• Analytics providers

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by:

• Posting the updated policy on the Service
• Updating the “Last Updated” date
• Sending you an email notification (for significant changes)

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: 2410/2 Phahonyothin Road, Sena Nikhom, Chatuchak, Bangkok 10900

We will respond to your inquiry within 30 days.

For users in the European Union, you also have the right to lodge a complaint with your local data protection authority.